In this case study, you’ll learn:

✔ The performance measures that were being ignored which were the key levers to increasing policy sales.

✔ How they discovered there was potential to lift policy sales by 40%.

✔ The winning behaviors they discovered their highest performing representatives used.

✔ The problem with how our brains are wired, that gets in Team Leaders’ way when attempting to motivate behavior change in their teams (and what they did about it).

✔ The most important behavior change skill and routine to motivate behavior change.

✔ The 3 processes which ensured the changes became business-as-usual.

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